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Frequent Contributor
guido
Posts: 10
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initial back up (using export to USB) failing - not enough space error

  1. We had a back up that was backing up 3 directories on our “L” drive and it was running fine.
  2. We had a new server installed and there was no longer a “L” drive but the “G” drive points to the same physical files.
  3. We changed the selections in this back up to use G instead of L but, despite the same physical files being backed up, the back up was viewing all files as new and thus was going to take a very long time to complete.
  4. So we cancelled that back up and deleted that back up set.
  5. Next we created a new back up (using the G drive) and, at the end of the process for creating the new backup set, choose to “export” the back up so it could be transferred to the storage PC via USB drive.
  6. The back up process started but always ends, after about 10 minutes of processing, with a message about a lack of space to complete the back up. 

 

The files to be backed up total just under 70GB, the free space on the USB drive is 150GB and the free space on the storage PC equals 220GB. 

 

What do we need to do to convince LMIBACKUP that we have enough space on the storage PC?

 

PS. no we can't get the L drive back and yes we should use UNC rather than mapped drives but it wouldn't have helped here as the server name changed with the new server.

 

LogMeIn Administrator
Sean
Posts: 376

Re: initial back up (using export to USB) failing - not enough space error

If your HDD is formatted in FAT32, you do not have enough space.... in the File Table.  Formet your drive as NTFS

 

Formatting will erase all data on the drive.

Sean Keough
Product Specialist, LogMeIn Customer Support
Frequent Contributor
guido
Posts: 10
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Re: initial back up (using export to USB) failing - not enough space error

Thank you!

 

That was exactly it - I was told that we had previously done another larger export move with this drive so I never stopped to think that it might be the problem.

 

Situation resolved.  Thanks.