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New Contributor
Anon116483
Posts: 1
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CommercialApps.2

Symantec Endpoint Protection alerts me that "CommercialApps.2" is active in LogMeIn.com several times per day. Anyone know what it does and can I should I block it?
New Contributor
tsthanos
Posts: 3
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Re: CommercialApps.2

I don’t know if an answer has already been given, but since I had the same problem, I just tried the following:

1) From “Symantec Endpoint Protection”, I selected “Change Settings”.

2) From “Centralized Exceptions”, I clicked on “Configure Settings”.

3) At “User-defined Exceptions”, I clicked on “Add -> Security Risk Exceptions -> Folder” and I selected the LogMeIn installation folder (ie. C:\Program Files\LogMeIn).

 

We will see if this works... :)

New Contributor
tsthanos
Posts: 3
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Re: CommercialApps.2

Unfortunately, the above solutiuon didn't work.

 

So, instead, at step 3, at “User-defined Exceptions”, I clicked on “Add -> Security Risk Exceptions -> Known Risks” and I checked the "CommercialApps.2" security risk.

New Contributor
RogerL
Posts: 2
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Re: CommercialApps.2

Thanks for posting this, followed your instructions verbatim. No problems.

 

The only downside to this "Duct Tape/Band Aid Solution" is that we can catch the real "CommericalApplication.2" virus. 

 

On the other hand, you're probably more likely to get struck by lightning than to get this 1 exact virus.

Contributor
Hans Felsh
Posts: 6
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Re: CommercialApps.2

There is no such thing as the "CommercialApps.2 virus". This - along with CommercialApps.1 - is a collection of commercial apps which have the POTENTIAL to be abused.

 

My advice? Get rid of Symantec Endpoint Protection. Absolutely horrible software, what with the new engine they implemented. :( If you're forced to use it, you can add it as an exception.

 

One thing I hate is that Symantec hasn't published exactly what is in CommercialApps.1 and CommercialApps.2. :-\

New Contributor
Billpb
Posts: 1
0

Re: CommercialApps.2

I tried the 'ignore' option for this issue and it still won't ignore it. Any other suggestions?
New Contributor
techdancer
Posts: 1
0

Re: CommercialApps.2

Stick to the topic. Nortons Endpoint is a good program. How do I know this? It's telling him that LogMeIn can be a problem. It's doing exactly what it's supposed to do.