The main connection comes from our neighbors who are allowing us access to their router until we get settled into our new place. I then have a small wireless linux laptop sending the connection to our personal router. My PC is connected to my personal router.
When my wife connects directly to their router, I am able to use logmein on her PC.
When she switches over to my router, it gives me the same error message.
Nevermind. I resolved my issue but thanks for trying.
I found that using Guidedog on the Ubuntu PC; I was able to forward ports 80, 8080, and 443 to my router which I gave a static IP. I may have only needed to forward port 80, but I added the rest to be sure.