RE: Keyboard mapping problem

[stagger]

Hi, I'm joining the thread because I have a similar problem, although mine is even weirder.

I use LMI to work remotely from a German Mac on a German PC and vice versa with German mappings on both sides. Still I get weird key mappings.

It's not only that I need to type in a US style or something. It seems like the rows for special characters are shifted up, so I get SOME special German characters one key above where they should be - and some other keys give me the special characters I'd expect from a US layout.

This is not only about the wrong keyboard layout anymore, but there's something really weird going on here. I'm seriously considering switching to another service, although I'd rather stick with LMI.

Daniel

[hyun]

i have the same exact problem except with the dvorak keyboard mapping. it works great when going from pc to pc or mac to mac, but if i cross platforms, the keyboard mapping defaults to qwerty.

very annoying.

LMI Please fix!

[kirya]

I use a dvorak layout also. I have not been able to use LogMeIn from my Mac to PC. This seems SO weird to me, the PC is set to Dvorak, the Mac is set to Dvorak, yet when connected I get Qwerty. Where does that come from??? I've tried every combination, PC on Q., Mac on D., etc. 

Very frustrating!

Kirya

[kirya]

Okay, I have a FIX!

Use Safari, and do NOT use the LogMeIn plug-in. Uninstall it if needed.

The screen resolution is not as pretty, but the upside is that it also loads a whole lot faster without the plug-in.

[yoshi]

I also have this issue.  I use a dvorak keyboard with a Mac OSX client and a PC host, with the dvorak keyboard layout the default on both.  I thought LogMeIn would be able to handle such a simple thing, because it handles connectivity better than the free VNC solutions, but I am disappointed it can't understand keyboard layouts.  I will have to stick to VNC.

I hope this does get fixed by the LogMeIn team but since this topic was started in 2007 I'm not very hopeful!!

Also my company uses GoToMeeting for webinars and tech support - I could have advised them to switch over to LogMeIn but with such an obvious feature flaw, I can't do that anymore.

[makeitstop]

Thanks to Anon62207 for being the voice of all of us, "The keyboard people"...
The problem still lives today as it existed in 2007. I think that none of the people who could/must resolve this really cares about this mapping issue. Or maybe, the development necessary to solve it is too much for the benefit of few people... Who knows?
The "no answer" message is clear... This is what LMI offers us. If is useful to you, good. If it is not...
Don't wait up for a solution to this...

Cheers.

[Harry1975]

It´s a shame that this problem is still not solved...

I like the service, but I´ll look for alternatives to logmein right now.

I would have payed for the service, but not if the keyboard issue is not solved.

[maesergio]

I Have the same problem, {} not work

[Harry1975]

FYI: I opened a ticket and got a reply from logmein support:

<snip>

During remote control between client and host with different regional settings, you may need to adjust keyboard settings to allow for proper data input.

Connecting from a PC to a PC

Both sides must be the same

Connecting from a PC to a Mac

The Mac should be set to "international" and the PC to the desired input language

Connecting from a Mac to a Mac

The host can be set to any language, while the client should be set to the desired input language

Connecting from a Mac to a PC

You may experience mapping problems that cannot be resolved

I hope this helps.  Please feel free to contact me if you have any further questions.

</snap>

well... probably this major problem cannot be solved.

Changing the keyboard on the device you want to control is NOT an option for remote support and makes this application unusable for me.

I use Vine server now (free and MUCH faster VNC server compared to the mac-integrated VNC solution when connecting from a windows pc to a mac).

This solves the mapping problem (you can configure it) but leaves all of you alone when you want an easy way to connect to your clients (you need direct ip-access or a port forwarding on a firewall / router).

I guess what you are really looking for is Teamviewer.

bye bye logmein :)

[majkilde]

Have the same problem. Both my remote and the local machine is running with a danish keyboard.

TeamViewer works perfectly - so I'am dropping LMI :-(