For those of you having the same issue, here are a few links:
just download the zip file at https://secure.logmein.com/logmein.zip and run "logmein uninstallmirrordrv" on the logmein.exe file contained in it... worked like a charm.
However, you will notice that it still contains many registry keys, thus the following link may be helpful:
Disclaimer: I haven't tried the last solution yet, so try it at your own risk. I'm just posting this in case you are willing to do it. Hopefully an admin or someone will reply to this post (IN THIS THREAD -- so that others can find it) and mention the best way to remove ALL traces of LogMeIn.
This took me hours to find because of two things that went horribly wrong:
- LogMeIn should have removed EVERYTHING it installed and never leave behind anything when I uninstalled it.
- I couldn't find anything on these forums in a timely manner, due to the reasons I mention down below.
KGHalbe, I'm sure your intentions are well meaning, but the way you provide help to others is actually hurting these forums. Instead of providing a link to users to get their answers, you tell them which keywords to search for on these forums. As the original poster stated, every time you mention keywords to search, it pollutes the search results making it extremely hard for the user to find the information you want them to look for, and essentially the forum search becomes useless. This makes the user that had the question very frustrated as they now have to search in hundreds of posts just to find what they are looking for. And even if they did find something, it may not be what you intended them to find. It would be much easier if they could just click a link and go to exactly what it was you were referring to.
It doesn't help to reply to a post with telling someone to search the forums with some keywords, as we now know. So they would infact be better off if you didn't post at all. If you do want to help though, the best thing would be to find the post they need (since you know what to search for) and then reply with a simple "Please search the forums next time. Your answer can be found here (link to post)."
In fact, having multiple people post the same question is sometimes helpful, because people have different ways of expressing the same thing. For example, one user might ask "how do I uninstall X" while another user might ask "how do I remove X". This way if a user searches the forums for either word, they will find what they are looking for... especially if someone pasted a link to the answer.
Posting a link provides the additional benefit of proving that the post you talk about does indeed exist. If you are simply telling people to search for something and aren't sure if the topic exists it's really bad. You are giving them false hope (that their answer exists) and sending them on a wild goose chase (cause of all the times you mentioned those keywords) which could take hours to find.
I would just like to say that I wasn't trying to attack you personally. I, like many others on the forum, had a problem and wanted to use these forums to solve it. I found out that LogMeIn leaves around many registry entries and stuff on my system which I don't want. So naturally, I came to these forums and searched for how to uninstall all this crap. I then found the
perfect post, someone asking the exact same question I had, and the answer was even better. It was your answer saying that if I search the forums, I can find out how to remove every residue file that LogMeIn leaves behind, including the drivers. However, you didn't provide the link and just said to search for "manual uninstall". And so I spent hours just trying to find this elusive "manual uninstall" post you mention. I eventually found what you were probably referring to,
your original post mentioning how to uninstall LogMeIn from 2006. I was only able to find it by searching for "manual uninstall" and sorting by date ascending. Most people wouldn't know to do this and would have to go through 130+ posts until they found what you are talking about, and still might not be sure that it's really what you meant (heck, I don't even know if this is what you wanted me to find, since it's more than 3 years old).
As to the original poster, you didn't help much either. You explain KGHalbe's mistakes of mentioning keywords and how it took you a while to find which post he was talking about. However, you only provide a solution for your specific problem, and aren't helping those that need the full directions. If it took you so long to find the information, please post the link next time so others don't have to spend as much time as you did. You never know which problems they may be having and why they need the link. It's always useful to refer people to where you got the information from (i.e. the source). Additionally, pasting the same information you found from the KB article you mention, is one of the worst things you can do. What if the information in the KB article gets updated by the LogMeIn team? Your post will still be found by many users that think this is the latest information and follow out of date advice. It's by far better to LINK to the KB article you found.
Hopefully this post can help those that are looking for manual uninstall directions, and also help those that provide help on the forums by learning how to post in a search-friendly manner. Btw, if I was wrong with any of the links I posted above, please correct them. I don't mind being wrong as LONG AS YOU PROVIDE THE LINKS and correct me.
Sorry if I offended anyone. It's just very frustrating when you have to spend 3+ hours on something that should take less than a minute.
Product Discussions
