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Contributor
Foques
Posts: 14
0

User Login issues

Greetings,

 

First of let me start by saying that I am fairly confident that the problem is NOT with the LMI interface, I do think the problem is local, I just need someone's input, and ideas how to get around.

 

When I am logging into my account (the VERY first login page, NOT the PC), I see the list of computers being created, see the machines for a split second, and then I am being kicked out to the login page.

 

IE just blinks me right into the login screen again.

Oddly enough, I am able to sustain login status to post this message.

 

I tried removing cookies, and reinstalling the FF plugin, tried both IE and FF, with the same result.

 

any ideas what I could check into?

tia

Contributor
Foques
Posts: 14
0

Re: User Login issues

edit...

 

It feels like the Java applet is redirecting me back to the log in page..

 

running Win XP pro.. I have admin rights on the machine.. any ideas?

Contributor
Foques
Posts: 14
0

Re: User Login issues

another observation..

 

I can log in to the LMI interface from another machine on the network..

Retired LogMeIn Contributor
JoshN
Posts: 216
0

Re: User Login issues

Welcome to the Community and thank you for your posts!

 

We are aware that some users are having this issue and we are currently working on a solution. As a workaround you can use beta.logmein.com to access the account on the computers you are having this issue on.

Joshua Nelson

User Services Representative
LogMeIn, Inc.

Contributor
Foques
Posts: 14
0

Re: User Login issues

thank you for your reply.

what I just did is logged in from another machine, and changed the computer list view to list. all works now. I'll report back if this comes backm, though

Retired LogMeIn Contributor
JoshN
Posts: 216
0

Re: User Login issues

Great! Thanks for the update.

Joshua Nelson

User Services Representative
LogMeIn, Inc.

Contributor
Foques
Posts: 14
0

Re: User Login issues

yep. came back with vengeance.

New Contributor
andyboyas
Posts: 1
0

Re: User Login issues

I am expereriencing the same issue within the last couple of days ....

 

the solution of logging in from the beta.logmein.com page works (for now)....

 

I am using Firefox as my main browser on a win-vista business pc, but I also run chrome and IE7 with the exact same behavior.

 

Initially when I tried from within FF the message I was getting when trying to login was "....cookies are not enabled...", which of course was not the case.

 

I even un-installed the FF logmein pluggin but to no avail....

 

I need to try it from my Linux box and my win-xp pc, and will post results here...

 

 

Contributor
Foques
Posts: 14
0

Re: User Login issues

doesn't work, again.

 

beta.logmein.com is no longer a "beta" address either... help?

 

Says cookies are not enabled.. which is untrue.