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LogMeIn Contributor
LogMeIn Contributor
pz
Posts: 167
0

Re: Can't go online

Hi,

 

Yes, it should slove the problem. Also, make sure you remove the old config.

New Contributor
Alex_simfer
Posts: 4
0

Re: Can't go online

I experience the same problem. "<< msg_auth.rsa .."  and ">> msg_error, 5" in log file. In uninstall program I am checking "revove all my personal settings" or something like this. Are uninstall not deleting all my personal data? Should I remove manually? Strange. By the way, I have scanned registry and deleted everything what contains :logmein" or "hamachi" when hamachi was uninstalled - there left (i do not know why) network adapter service and hamachi-2 service... But no avail. After installing again a have got same error. Please, give me a hint, what should I delete to do not get this eror and my hamachi will finaly connect to server.

New Contributor
wbusby
Posts: 1
0

Re: Can't go online

I closed it and reopened it several times then restarted. I hope this works for you as it did for me.

New Contributor
Nic62
Posts: 1
0

Re: Can't go online

I have got exactly the same problem as desccribed in first messadge. I deleted Hamachi and reinstalled it several times, yet without any success. Can anyone help?

 

Here is the log

 

06/29 20:43:59.371 ui: del ui_cb 0012e96c
06/29 20:43:59.372 ui: del ui_cb 0012f110
06/29 20:43:59.376 ui: del ui_cb 0012ee0c
06/29 20:43:59.377 ui: del ui_cb 0012ea50
06/29 20:43:59.387 ipc: sending set_config
06/29 20:43:59.394 ipc: received fn_set_config, 1
06/29 20:44:00.233 cfg: saved()
06/29 20:44:00.378 ipc: sending login, 0
06/29 20:44:00.386 ipc: received set_state, 4, 0
06/29 20:44:00.399 ipc: received set_state, 4, 1
06/29 20:44:00.409 ipc: received set_state, 2, 0
06/29 20:44:00.419 ipc: received batch, 1
06/29 20:44:00.425 ipc: received batch, 0
06/29 20:44:00.429 ipc: received set_state, 2, 1
06/29 20:44:00.439 ipc: received set_state, 8, 0
06/29 20:44:01.538 ipc: received set_state, 8, 0
06/29 20:44:01.704 ipc: received set_state, 8, 1
06/29 20:44:01.720 ipc: received set_state, 9, 0
06/29 20:44:01.733 ipc: received set_state, 9, 1
06/29 20:44:01.745 ipc: received set_state, 10, 0
06/29 20:44:01.888 ipc: received batch, 1
06/29 20:44:01.900 ipc: received set_state, 10, 1
06/29 20:44:01.952 ipc: received set_state, 12, 0
06/29 20:44:01.963 ipc: received batch, 0
06/29 20:44:02.366 ipc: received batch, 1
06/29 20:44:02.373 ipc: received set_state, 1, 1
06/29 20:44:02.388 ipc: received set_state, 2, 0
06/29 20:44:02.400 ipc: received set_state, 2, 1
06/29 20:44:02.412 ipc: received batch, 0
06/29 20:44:47.660 ui: add ui_cb 0012ea50
06/29 20:44:47.681 ui: add ui_cb 0012ee0c
06/29 20:44:47.682 ipc: sending enum_peer_keys, 0
06/29 20:44:47.778 ui: add ui_cb 0012f110
06/29 20:44:47.805 ui: add ui_cb 0012e96c
06/29 20:44:47.836 ipc: received fn_enum_peer_keys, 1, 0, 1
06/29 20:44:47.837 ipc: sending get_peer_key, 097-120-175
06/29 20:44:47.917 ipc: received fn_get_peer_key, 1, 097-120-175
06/29 20:45:08.659 sta: saved()
06/29 20:45:42.867 sta: saved()
06/29 20:45:44.881 sta: saved()
06/29 20:45:46.890 sta: saved()
06/29 20:45:58.969 sta: saved()
06/29 20:46:03.179 ui: del ui_cb 0012e96c
06/29 20:46:03.193 ui: del ui_cb 0012f110
06/29 20:46:03.194 ui: del ui_cb 0012ee0c
06/29 20:46:03.195 ui: del ui_cb 0012ea50
06/29 20:46:04.712 ui: add ui_cb 0012ea50
06/29 20:46:04.731 ui: add ui_cb 0012ee0c
06/29 20:46:04.732 ipc: sending enum_peer_keys, 0
06/29 20:46:04.816 ui: add ui_cb 0012f110
06/29 20:46:04.842 ui: add ui_cb 0012e96c
06/29 20:46:04.858 ipc: received fn_enum_peer_keys, 1, 0, 1
06/29 20:46:04.858 ipc: sending get_peer_key, 097-120-175
06/29 20:46:04.923 ipc: received fn_get_peer_key, 1, 097-120-175
06/29 20:46:33.177 sta: saved() 

LogMeIn Contributor
LogMeIn Contributor
pz
Posts: 167
0

Re: Can't go online

Hi,

 

this is a ui log, an engine log would tell more in your case. However I'm almost certain that your client was recycled. This is the most common reason of this issue.

You have to delete your configuration when reinstallingHamachi, it should help.

New Contributor
FrostySnowman
Posts: 2
0

Re: Can't go online

Hi, this is what my log says:

 

07/23 21:52:14.182 [6420] ses: resolving ssl.hamachi.logmein.com ..
07/23 21:52:18.741 [6420] ses: connecting to 212.118.234.65:443 (ssl) ..
07/23 21:52:18.754 [6420] ses: io error, hmm, -1
07/23 21:52:18.755 [6420] ses: error 3, retryable yes
07/23 21:52:18.756 [6420] ses: selected 04 connection type
07/23 21:52:18.757 [6420] ses: proxy is not configured
07/23 21:52:18.758 [6420] ses: exhausted all connectivity options (07)
07/23 21:52:18.770 [6420] ses: go_offline, keep_tunnels 0, login_on_relaunch 0, actual state 1 ..
07/23 21:52:20.179 [6420] sys: connmgr_go_online, reconnect 1
07/23 21:52:20.202 [6420] ses: on_conn_state(connected, 0x0)
07/23 21:52:20.202 [6420] ses: select conn mode 'dns lb'
07/23 21:52:20.202 [6420] ses: go_offline, keep_tunnels 1, login_on_relaunch 0, actual state 4 ..
07/23 21:52:20.232 [6420] sys: go_online, reconnect 1
07/23 21:52:20.242 [6420] ses: resolving hamachi-dc.logmein-gateway.com ..
07/23 21:52:20.242 [6420] ses: resolving hamachi-list.3.logmein-gateway.com ..
07/23 21:52:20.242 [6420] ses: resolve list -> 1460, fall back
07/23 21:52:20.242 [6420] ses: select conn mode 'web lb'
07/23 21:52:20.262 [6420] ses: requesting http://secure.logmein.com/myrahost/list_hamachi.aspx?weighed=1&os=win64 ..
07/23 21:52:20.262 [6420] web: start web request 'http://secure.logmein.com/myrahost/list_hamachi.aspx?weighed=1&os=win64'
07/23 21:52:20.262 [6420] web: http error, [hmm], -1
07/23 21:52:20.262 [6420] web: http error, [proxy], -1
07/23 21:52:20.262 [6420] ses: web request failed, fall back
07/23 21:52:20.262 [6420] ses: select conn mode 's fqdn'
07/23 21:52:20.262 [6420] ses: selected 01 connection type
07/23 21:52:20.282 [6420] ses: resolving std.hamachi.logmein.com ..
07/23 21:52:24.894 [6420] ses: connecting to 212.118.234.71:12975 ..
07/23 21:52:24.908 [6420] ses: io error, hmm, -1
07/23 21:52:24.909 [6420] ses: error 3, retryable yes
07/23 21:52:24.910 [6420] ses: selected 02 connection type
07/23 21:52:24.922 [6420] ses: resolving ssl.hamachi.logmein.com ..

 

I would really appreciate it if someone could help, I have the newest version, and I've done everything, please help!

LogMeIn Contributor
LogMeIn Contributor
pz
Posts: 167
0

Re: Can't go online

Hi,

 

it looks like something is blocking your connection to the Hamachi server. This can be a firewall on your computer, your NAT device, router, company firewall, even your ISP(but it's not likely).

 

New Contributor
FrostySnowman
Posts: 2
0

Re: Can't go online

I got it to work, this thing had been annoying me for ages, thanks alot!

New Contributor
almogaizik
Posts: 1
0

Re: Can't go online

i cant go online too

07/25 18:18:47.593 [4560] svc: entering START_PENDING mode ..
07/25 18:19:52.796 [5656] svc: entering START_PENDING mode ..
07/25 18:24:21.265 [5656] sys: debug log enabled
07/25 18:24:21.281 [5656] sys: version win32-2.1.0.210
07/25 18:24:21.281 [5656] sys: os version 5.1.2600 sp 3.0 suite 0300 product 01
07/25 18:24:22.046 [5656] sys: connmgr_go_online, reconnect 0
07/25 18:24:22.046 [5656] ses: on_conn_state(connected, 0x0)
07/25 18:24:22.062 [5656] ses: select conn mode 'dns lb'
07/25 18:24:22.062 [5656] ses: go_offline, keep_tunnels 1, login_on_relaunch 0, actual state 4 ..
07/25 18:24:22.078 [5656] sys: go_online, reconnect 0
07/25 18:24:22.078 [5656] ses: resolving hamachi-dc.logmein-gateway.com ..
07/25 18:24:22.078 [5656] ses: resolving hamachi-list.4.logmein-gateway.com ..
07/25 18:24:22.265 [5656] ses: selected (h-app04-06.hamachi.cc, 6577)
07/25 18:24:22.281 [5656] ses: trying last-known connection type
07/25 18:24:22.281 [5656] ses: selected 01 connection type
07/25 18:24:22.281 [5656] ses: resolving h-app04-06.hamachi.cc ..
07/25 18:24:22.359 [5656] ses: connecting to 64.74.103.75:12975 ..
07/25 18:24:22.546 [5656] ses: connection is established
07/25 18:24:22.546 [5656] ses: control connection is bound to 10.0.0.1
07/25 18:24:22.562 [5656] ses: << msg_helo ..
07/25 18:24:22.765 [5656] ses: >> msg_helo, rc 1
07/25 18:24:22.828 [5656] ses: << msg_auth.rsa ..
07/25 18:24:23.156 [5656] ses: >> msg_error, 5
07/25 18:24:23.156 [5656] ses: error 4, retryable no
07/25 18:24:23.171 [5656] ses: go_offline, keep_tunnels 0, login_on_relaunch 0, actual state 1 ..
07/25 18:26:28.109 [5656] sys: connmgr_go_online, reconnect 0
07/25 18:26:28.125 [5656] ses: on_conn_state(connected, 0x0)
07/25 18:26:28.125 [5656] ses: select conn mode 'dns lb'
07/25 18:26:28.125 [5656] ses: go_offline, keep_tunnels 1, login_on_relaunch 0, actual state 4 ..
07/25 18:26:28.140 [5656] sys: go_online, reconnect 0
07/25 18:26:28.156 [5656] ses: resolving hamachi-dc.logmein-gateway.com ..
07/25 18:26:28.328 [5656] ses: resolving hamachi-list.4.logmein-gateway.com ..
07/25 18:26:28.531 [5656] ses: selected (h-app04-07.hamachi.cc, 6575)
07/25 18:26:28.531 [5656] ses: trying last-known connection type
07/25 18:26:28.546 [5656] ses: selected 01 connection type
07/25 18:26:28.546 [5656] ses: resolving h-app04-07.hamachi.cc ..
07/25 18:26:28.593 [5656] ses: connecting to 64.74.103.77:12975 ..
07/25 18:26:28.796 [5656] ses: connection is established
07/25 18:26:28.796 [5656] ses: control connection is bound to 10.0.0.1
07/25 18:26:28.828 [5656] ses: << msg_helo ..
07/25 18:26:29.078 [5656] ses: >> msg_helo, rc 1
07/25 18:26:29.140 [5656] ses: << msg_auth.rsa ..
07/25 18:26:29.562 [5656] ses: >> msg_error, 5
07/25 18:26:29.578 [5656] ses: error 4, retryable no
07/25 18:26:29.593 [5656] ses: go_offline, keep_tunnels 0, login_on_relaunch 0, actual state 1 ..
07/25 18:26:30.187 [5656] sys: connmgr_go_online, reconnect 0
07/25 18:26:30.203 [5656] ses: on_conn_state(connected, 0x0)
07/25 18:26:30.203 [5656] ses: select conn mode 'dns lb'
07/25 18:26:30.203 [5656] ses: go_offline, keep_tunnels 1, login_on_relaunch 0, actual state 4 ..
07/25 18:26:30.218 [5656] sys: go_online, reconnect 0
07/25 18:26:30.234 [5656] ses: resolving hamachi-dc.logmein-gateway.com ..
07/25 18:26:30.234 [5656] ses: resolving hamachi-list.4.logmein-gateway.com ..
07/25 18:26:30.437 [5656] ses: selected (h-app04-03.hamachi.cc, 6570)
07/25 18:26:30.437 [5656] ses: trying last-known connection type
07/25 18:26:30.453 [5656] ses: selected 01 connection type
07/25 18:26:30.453 [5656] ses: resolving h-app04-03.hamachi.cc ..
07/25 18:26:30.515 [5656] ses: connecting to 64.74.103.69:12975 ..
07/25 18:26:33.718 [5656] ses: connection is established
07/25 18:26:33.718 [5656] ses: control connection is bound to 10.0.0.1
07/25 18:26:33.734 [5656] ses: << msg_helo ..
07/25 18:26:33.953 [5656] ses: >> msg_helo, rc 1
07/25 18:26:34.000 [5656] ses: << msg_auth.rsa ..
07/25 18:26:34.375 [5656] ses: >> msg_error, 5
07/25 18:26:34.390 [5656] ses: error 4, retryable no
07/25 18:26:34.390 [5656] ses: go_offline, keep_tunnels 0, login_on_relaunch 0, actual state 1 ..
07/25 18:27:28.656 [5656] sys: connmgr_go_online, reconnect 0
07/25 18:27:28.671 [5656] ses: on_conn_state(connected, 0x0)
07/25 18:27:28.687 [5656] ses: select conn mode 'dns lb'
07/25 18:27:28.687 [5656] ses: go_offline, keep_tunnels 1, login_on_relaunch 0, actual state 4 ..
07/25 18:27:28.703 [5656] sys: go_online, reconnect 0
07/25 18:27:28.718 [5656] ses: resolving hamachi-dc.logmein-gateway.com ..
07/25 18:27:28.718 [5656] ses: resolving hamachi-list.4.logmein-gateway.com ..
07/25 18:27:28.937 [5656] ses: selected (h-app04-04.hamachi.cc, 6574)
07/25 18:27:28.937 [5656] ses: trying last-known connection type
07/25 18:27:28.953 [5656] ses: selected 01 connection type
07/25 18:27:28.953 [5656] ses: resolving h-app04-04.hamachi.cc ..
07/25 18:27:29.015 [5656] ses: connecting to 64.74.103.71:12975 ..
07/25 18:27:29.203 [5656] ses: connection is established
07/25 18:27:29.218 [5656] ses: control connection is bound to 10.0.0.1
07/25 18:27:29.234 [5656] ses: << msg_helo ..
07/25 18:27:29.453 [5656] ses: >> msg_helo, rc 1
07/25 18:27:29.515 [5656] ses: << msg_auth.rsa ..
07/25 18:27:29.921 [5656] ses: >> msg_error, 5
07/25 18:27:29.921 [5656] ses: error 4, retryable no
07/25 18:27:29.937 [5656] ses: go_offline, keep_tunnels 0, login_on_relaunch 0, actual state 1 ..
07/25 18:27:39.906 [5656] cfg: connection mask -> old: 3, new: 7

New Contributor
Ferousity
Posts: 1
0

Re: Can't go online

08.07 23:05:12.066 sys: connmgr_go_online, reconnect 0
08.07 23:05:12.069 ses: on_conn_state(connected, 0x0)
08.07 23:05:12.070 ses: select conn mode 'dns lb'
08.07 23:05:12.070 ses: go_offline, keep_tunnels 1 ..
08.07 23:05:12.073 sys: go_online, reconnect 0
08.07 23:05:12.075 ses: resolving hamachi-dc.logmein-gateway.com ..
08.07 23:05:12.076 ses: resolving hamachi-list.3.logmein-gateway.com ..
08.07 23:05:12.087 ses: selected (h-app03-04.hamachi.cc, 6685)
08.07 23:05:12.087 ses: trying last-known connection type
08.07 23:05:12.087 ses: selected 01 connection type
08.07 23:05:12.088 ses: resolving h-app03-04.hamachi.cc ..
08.07 23:05:12.184 ses: connecting to 212.118.234.71:12975 ..
08.07 23:05:12.218 ses: connection is established
08.07 23:05:12.219 ses: control connection is bound to 192.168.1.17
08.07 23:05:12.219 ses: << msg_helo ..
08.07 23:05:12.266 ses: >> msg_helo, rc 1
08.07 23:05:12.393 ses: << msg_auth.pwd ..
08.07 23:05:12.394 assert ! io_queue.empty() in ../client2/engine/engine.cpp:1503
08.07 23:05:12.640 ses: >> msg_auth, 9
08.07 23:05:12.640 ses: error 8, retryable no
08.07 23:05:12.640 ses: go_offline, keep_tunnels 0 ..

 

 

 

PLZZZ HELP ME :P