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Contributor
PhishShticks
Posts: 8
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Accepted Solution

Can't ping or browse peer via direct tunnel

Hi everyone I'm using Hamachi2 on a 32-bit Windows XP Professional SP3 machine at work and a 64-bit Windows 7 Ultimate machine at home. My work and home machines are the only 2 peers on the network I created.

 

My XP machine at work didn't require that much setup. A simple installation and a few questions and I was ready to go. My Windows 7 machine at home asked to specify the type of network "Hamachi Adapter" was connecting to, to which I answered, "Work" to allow local resources to be available and the proper permissions to be set.

 

From my home computer (the Windows 7 machine) I am able to ping my work (XP Pro) machine and get a reply back as well as browse the files. I get a domain credentials login, and I'm able to authenticate, which is good. I'm also able to connect to a Remote Desktop session. So in short, connecting from home to work is successful, but work to home is not.

 

However, I am unable to ping or browser my home (Windows 7) machine from my work (XP Pro) machine. I can only chat.

 

Upon trying to ping my home machine from work, I simply get a timeout, and when I try to browse, it say something along the lines of this:

 

The path "\\5.164.xxx.xx does not exist or is not a directory.

 

I would think do to my work computer being on a domain, my issue would be reversed.

 

Any clarification or assistance would be greatly appreciated! Thank you!

 

Contributor
PhishShticks
Posts: 8
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Re: Can't ping or browse peer via direct tunnel

Okay, I know I'm not the only one experiencing this issue. No one has any further information regarding this issue?

LogMeIn Contributor
Sean
Posts: 376
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Re: Can't ping or browse peer via direct tunnel

It seems that our users may be unable to assist you.

 

If you can work flawlessly in one direction, this would indicate that both sides are at least installed properly.  if the work to home part is failing, even the ping, then this indicates that a firewall of some kind is blocking you from performing tasks.

 

Win 7 has an 'advanced' file share protection method, which allows it to allow or deny certain network tasks depending on the network type.  By default, a work network should be able to do everything, though.  This would mean that the only thing left is your firewall.

 

Sean Keough
Team Lead, Customer Support

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Sean Keough
Product Specialist, LogMeIn Customer Support
Contributor
PhishShticks
Posts: 8
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Re: Can't ping or browse peer via direct tunnel

I do have Kaspersky Internet Security 2011 installed on my machine at home. Could this be causing an issue? Do I have to create a rule or an exception?

LogMeIn Contributor
Sean
Posts: 376
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Re: Can't ping or browse peer via direct tunnel

Since Hamachi is connecting, you will need to configure access for the 5.x.x.x network.  You will need to allow File Sharing (and whatever else you want) over it.

Sean Keough
Product Specialist, LogMeIn Customer Support
Contributor
PhishShticks
Posts: 8
0

Re: Can't ping or browse peer via direct tunnel

Are there any specific steps or settings or an FAQ to follow?

LogMeIn Contributor
Sean
Posts: 376
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Re: Can't ping or browse peer via direct tunnel

Because these settings are not Hamachi Specific (beyond knowing that you are specifying for the 5.x.x.x net), there are no FAQs we can provide.  This type of configuration will differ even between versions of the firewall suite you use.

Sean Keough
Product Specialist, LogMeIn Customer Support
Contributor
PhishShticks
Posts: 8
0

Re: Can't ping or browse peer via direct tunnel

So, what you're saying is that nobody is able to help me? I was looking for a better solution than that...

New Contributor
eltaller
Posts: 1
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Re: Can't ping or browse peer via direct tunnel

Hi! I have the exactly same problem. But different OS versions and firewalls.

I will try some other things with my firewall, but would really appreciate some extra help or some directions as where to find it.

In both PCs I am using windows XP

Frequent Contributor
mr-b
Posts: 14
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Re: Can't ping or browse peer via direct tunnel

Hi

 

I'm having the same problem using a Win7/64 client on a mesh network.

 

It used to work fine on a different Hamachi VPN but after I moved onto a new VPN (owned by a different admin) ping stopped working. I get a green "direct tunnel" but neither ping nor browse work. :-(

My Pc appears as PC-name [Guest] on the network admin's page, but according to the KB that shouldn't make any difference.