Do a search for SCRIPT in these forums, and there is one solution.
Also, you can change your LMI password, have them log into your LMI account and add the computer, then you can connect to their system and log them off of your account and change your password back.
The third option is to purchase RESCUE - which needs no pre-installed software.
(DISCLAIMER: I am NOT an employee of LMI, nor do I have any financial concern in LMI. I am strictly a HAPPY USER of LMI products. I am using PC version and XP SP2. Other systems or versions may act different than described above.)