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New Contributor
natevoodoo
Posts: 2
0

500 Server Error (0x45d)

I am able to get to the intial blue log in screen.

Entering the wrong password gives a popup that says something like "access denied"

 

Entering the correct password give this message on a white background:

500 Server Error (0x45d)

main.html
System error: The request could not be performed because of an I/O device error. (1117)

 

 

 

 

Used this service reliably for a month then it stopped working.

Same problem in all browsers (safari, firefox, chrome)

 

-Nate

New Contributor
kelleyb
Posts: 1
0

Re: 500 Server Error (0x45d)

I am having the EXACT problem.  It was working great and now I get that message.  Have you called support?  Should I bother?  What's the deal?

New Contributor
natevoodoo
Posts: 2
0

Re: 500 Server Error (0x45d)

who would I call?

it's weird that no one else has mentioned it

using Mac 10.6.3 but was having problem with 10.6.2 as well

can't think of any changes that I made before the problem started

what are you using?

New Contributor
mehinger
Posts: 2
0

Re: 500 Server Error (0x45d)

Having exactly the same problem over here... Mac OSX 10.6.3, Safari, Firefox, Chrome... :-/

 

Cheers,

 

  /Magnus

Frequent Contributor
Brad_A
Posts: 12
0

Re: 500 Server Error (0x45d)

Thanks for posting this up.  

 

Could you please contact support on this one?  We would like to troubleshoot this directly.

 

Here is the direct contact page for LogMeIn support:  https://secure.logmein.com/US/contactus/

 

 

Thank you very much.

 

-Brad

New Contributor
JamesRobinson
Posts: 1
0

Re: 500 Server Error (0x45d)

I had the same problem today, and solved it by stopping and restarting the logmein program on the host machine (in my case a Mac running 10.5.8.  Might work for you.