I can't produce the "at" sign (@) on a Vista PC that I remote control from my mac.
Before the most recent logmein update this problem was present - but we had the option in preferences to change the remote control interface between activex, mozilla, java and html - and under the Java interface the "@" key worked fine.
Since the update - I can't get the "@" symbol to appear - and I can no longer find the option to change the remote control interface.
When I type the sign on my mac it is "shift" + "2" - but this appears on the remote PC as speech marks " " "
If I then try the speech mark on the mac it appears on the remote PC as a tilde "~"
And if I type the tilde on my mac - nothing appears on the Remote PC.
Anyone any ideas how I can get the remote PC to type and @ sign????
It will depend on the keyboard language on the PC end, enhanced or standard, etc, so the quickest and easiest thing to do is actually remote control the PC, open something like notepad and just work your way through the keys.
Pretty likley that it'll be shift + something, so just go through the numbers and symbol keys until you find it.
Worst case is type @ on the mac, highlight & copy it into the clipboard and paste on the PC.
Found the @ sign - press Shift + § on the mac keyboard - there it is!
What is really odd is that I have 2 exact clone Dell PCs - identical spec hardware & software - the ONLY difference is their MAC number and IP address - sat next to each other at work - but when i connect to them with remote control I get very different interfaces - different menu options and everything.
I remember before the update/upgrade for logmein we had the preferences option to choose the connection interface (mozilla, activeX, java or HTML) - it would appear that even though that choice is no longer available in preferences - my logmein software chooses to connect to the PCs using different interfaces even though they are identical machines!
Have posted to Customer Support but no word yet.
It's only annoying because the keyboard mapping on one interface (Java i think) is much more robust than the other!