Hi, not sure if its LMI rescue or not, but on two occations l have remoted to different laptops and the Number Lock has been set to ON at boot time, after i have finish the remote. I may have also rebooted the laptops during the remote.
During a Remote Control session with a customer who is running the Calling Card, technicians can now use Keyboard Synchronization to ensure that typed text appears according to the selected keyboard's layout. 1. On the Remote Control toolbar, click Keyboard Synchronization. 2. Select Local or Remote depending on which computer's keyboard layout you want to use.