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New Contributor
zakuli
Posts: 1
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The remote computer ask me a username. The others no !

Hello,

 

On connection, one of the remote computer asks me the name of the user and a password, while the other computers ask me only a password. Whatever the username entered, MogMeIn tells me the username and password are invalid.
What should I do?
thank you

LogMeIn Moderator
E-Elsom
Posts: 41
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Re: The remote computer ask me a username. The others no !

Hello Zakuli,

 

Thank you for your questions and welcome to the community.

 

This article should help with any issues you're having logging into a computer:

 

http://lmine.ws/qAb2qt

 

 

Regards,

Erik Elsom-Van Vogt
Customer Support Representative
LogMeIn, Inc.