More Info - Web Console - FAQ
Key Benefits of WebTC:
No Local Installation Required – can be accessed directly from any supported web browser with the need to install software. No more de...
Please note - AI Features are available via our Rescue Plus add-on modules. For more information about each feature or to request a demo, click here.
Looking for standard feature parity? Click h...
Missed ring attempts percentage (Agent Performance board): A new metric has been added to the Agent Performance board within the Individual performance summary.
Missed ring attempts percent (misse...
