Forum Discussion

MaVeN's avatar
MaVeN
Contributor
6 years ago

Disable Notes access for specific Users

AshC,

 

Is there any way to disable the ability for sub users to see the computer notes field?

 

If not, please add to feature request.

 

Thanks.

John

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    6 years ago

    MaVeN  I'm not aware of that functionality specifically :: disabling Notes view for specific Users.  We can break this out as a specific enhancement idea for others in the Community to comment on.  May I ask what the specific case use is for your team?

    • Dan_mx's avatar
      Dan_mx
      Visitor
      5 years ago

      Hello there


      That idea is useful, we have the same case, we are IT staff and we use the notes field for internal purposes, but we want not share this with normal users, when uses the logmein connection, they can view this notes field with our comments... This is a bad way!
      How we can use the notes field with privacity?

       

      Thank you!

    • MaVeN's avatar
      MaVeN
      Contributor
      6 years ago

      HI AshC,

       

      Thanks for the reply.  The use case would be so that we could use the note field for internal use (IT).  99% of the secondary users are set up as LMI (remote access) users - not Central users.  Some of the information the IT team may put in the notes field would be information that standard users should not see or more accurately we would not want them to edit.  Perhaps a better solution would be the addition of another notes field (i.e., tech notes or something).  
      Thanks for the consideration.
      John