Forum Discussion

oscarwingartz's avatar
oscarwingartz
New Contributor
6 years ago

how does logme in checks which driver version is missing??

I'm getting a driver update available in the console 

- Intel Corporation - Display - 2/28/2018 12:00:00 AM - 23.20.16.4973

but the laptop already has a newer driver

I have already tried uninstalling that driver and running windows update = newest driver

Uninstalling logme in, pass ccleaner, reboot, then reinstall logme in = still getting that update as missing.

 

Any advice how to solve it???

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    6 years ago

    Central will only show applicable updates that the local windows update agent reports are available.  Is it possible that older versions are being shown because that updated was skipped along the way?

    • oscarwingartz's avatar
      oscarwingartz
      New Contributor
      6 years ago

      so im gonna get stuck with that report sating that im missing the driver because windows update went stright to a newer version

      • AshC's avatar
        AshC
        Retired GoTo Contributor
        6 years ago

        oscarwingartz  If you are noticing that a 'skipped' update is causing the reporting to be off target, we can certainly investigate possible resolutions with you.