Security Code Required when User Logs on from Different Computer
I have all students in an online class using the same logon credentials. We are using LogMeIn Client vs. the LogMeIn Website. Since each student logs on from his/her own laptop/PC, LogMeIn wants to send a security code because the user is logging on from an "unfamiliar" machine. In order to get the code, the users need to login to the email account assigned to the class. I don't want the users to have access to that email account. Is there a way to turn off this feature, or to circumvent it using a different approach?
sjr1 I'm sorry about that. Whenever a new location / IP address is recognized by the system it triggers a security alert in order to confirm the users identification (Risk Based Authentication). This setting cannot be disabled, though we do have the ability to white-list specific locations, instances where you cannot access the email address.
