Forum Discussion

00sivan's avatar
00sivan
Active Contributor
3 years ago

Full screen isn't full screen

The previous GoToMeeting application showed the presenter's video full screen when selecting full screen.

 

The new GoTo application does not show full screen when selecting full screen. Instead, it slightly enlarges the video, leaving nearly half of the screen real estate to be needlessly blocked on the top and bottom by black bars with buttons.

 

This layout reduces the value of GoTo from a premium service to match the approximate features of several freeware competitors.

 

As a customer with 100s of endpoints, I am disappointed in the new meeting tools that GoTo has decided to downgrade to. Full screen, on a premium video conferencing service, possibly the most expensive on the market, should be full screen.

 

I hope others' will join me in voicing their disappointment in this new version of GoTo's handling of the full screen layout.

  • GlennD's avatar
    GlennD
    2 years ago

    Hi,

     

    The Flexible layout is being made available now for beta testing. Once you enable it by clicking on the Beta option in your GoTo App toolbar, your attendees will be able to select it and break out the various GoTo App features into separate windows and move them around. This also allows them to view in fullscreen and move the controls to a separate monitor if they have one. 

     
     

     

  • 00sivan's avatar
    00sivan
    Active Contributor
    3 years ago
    Thanks for the reply, but I think you misunderstand the issue.

    To clarify, side by side, same call, same computer, same monitor, same presenter, same time. Old app is full screen. New app is roughly 7/10 of the screen when full screen is enabled.

    This is a UI design choice. Not a resolution issue. Stop reserving screen space for your buttons. We don't want to see them. We want to see the video.
    • GlennD's avatar
      GlennD
      GoTo Manager
      3 years ago

      Hi 00sivan,

       

      Thank you for the feedback. Currently, with the new GoTo App the attendee's view appears in a window, they are shown your full screen but depending upon the resolution difference between your screen and theirs it may be scaled to fit inside that window. 

      • 00sivan's avatar
        00sivan
        Active Contributor
        3 years ago

        Here it is in Active Camera layout. Same problem. Squiggles indicate wasted screen space. Again, I'm the presenter, so deductively this cannot be caused by mismatched resolutions.

         

         

         

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    3 years ago

    00sivan  Thanks for the feedback here.  We'll discuss some options with the development team for improvement. 

  • Davebu's avatar
    Davebu
    New Member
    3 years ago

    With other screen sharing services, the attendees are able to have my screen (the presenter) take up the ENTIRE screen of their computer monitor.  GoTo does NOT allow my screen to completely fill in their monitor screen and this is a big negative about your service.

     

    Please, please correct this!

    • GlennD's avatar
      GlennD
      GoTo Manager
      3 years ago

      Hi Davebu, welcome to the community.

       

      We will be adding the Flexible Layout option to the Attendee experience that will enable this. Currently, it only available to the Presenter.

       

      • GlennD's avatar
        GlennD
        GoTo Manager
        2 years ago

        Hi,

         

        The Flexible layout is being made available now for beta testing. Once you enable it by clicking on the Beta option in your GoTo App toolbar, your attendees will be able to select it and break out the various GoTo App features into separate windows and move them around. This also allows them to view in fullscreen and move the controls to a separate monitor if they have one.