Forum Discussion

00sivan's avatar
00sivan
Active Contributor
3 years ago

Full screen isn't full screen

The previous GoToMeeting application showed the presenter's video full screen when selecting full screen.   The new GoTo application does not show full screen when selecting full screen. Instead, i...
  • GlennD's avatar
    GlennD
    2 years ago

    Hi,

     

    The Flexible layout is being made available now for beta testing. Once you enable it by clicking on the Beta option in your GoTo App toolbar, your attendees will be able to select it and break out the various GoTo App features into separate windows and move them around. This also allows them to view in fullscreen and move the controls to a separate monitor if they have one. 

     
     

     

00sivan's avatar
00sivan
Active Contributor
Thanks for the reply, but I think you misunderstand the issue.

To clarify, side by side, same call, same computer, same monitor, same presenter, same time. Old app is full screen. New app is roughly 7/10 of the screen when full screen is enabled.

This is a UI design choice. Not a resolution issue. Stop reserving screen space for your buttons. We don't want to see them. We want to see the video.
GlennD's avatar
GlennD
GoTo Manager
3 years ago

Hi 00sivan,

 

Thank you for the feedback. Currently, with the new GoTo App the attendee's view appears in a window, they are shown your full screen but depending upon the resolution difference between your screen and theirs it may be scaled to fit inside that window. 

  • 00sivan's avatar
    00sivan
    Active Contributor
    3 years ago

    Here it is in Active Camera layout. Same problem. Squiggles indicate wasted screen space. Again, I'm the presenter, so deductively this cannot be caused by mismatched resolutions.

     

     

     

    • rhaas's avatar
      rhaas
      New Contributor
      3 years ago

      Hi,

       

      we're facing the exact same problem here when sharing a screen with the new Goto-App. This is far beyond a real full screen and looks disappointing  compared to the former version of the Goto-App.

      Also the use of the sharing features is even way more complicated when you need to show several windows. You can't simply change them but have to select them one by one.

      We hope to have an improvement soon from Goto, a these "new" App is several steps back to where is was before.

       

      KR

      RHaas

      • Kahu's avatar
        Kahu
        Visitor
        3 years ago

        We also noticed the too small screen on the guests' side. Documents and screen presentations are hardly recognisable.

        Unacceptable compared to MS Teams. If there is no quick improvement here, we will change providers.

        KaHu

  • 00sivan's avatar
    00sivan
    Active Contributor
    3 years ago

    I must be missing a setting or something. Top and bottom of the screen are consumed by buttons. There's barely any room for video. See screenshot below. Are these supposed to tuck away when the video starts? They don't.