Recorded Voicemails have incredible amount of echo

Question

Hello,One of our users asked me why it sounds like two speakers are playing back her voicemail.&nbsp; She played it for me, but it is only coming out of the GoTo app.There is a very loud slightly delayed repeat of the same recorded voicemail message.&nbsp;Almost sounds like the recording was played back once, then a split second later it is played again while original message is still playing.Very disconcerting.Any ideas?

kateg · Answer

Hi&nbsp;MrDietCokeMan,
Welcome to the Community. I've not heard of this previously. Could you tell me a bit more about this:

Has it just started or is this with every voicemail?
Are other users experiencing the same?
&nbsp;On what type of device are they accessing voicemail? If using the desktop app have they tried the mobile app and vice versa?&nbsp;