Forum Discussion

info111's avatar
info111
New Member
12 years ago

Remove Inactive users - Change email address

How do i remove an inactive user from Service Desk? or how do i change the email address associated with a user? I have had two users that I have needed to do this on today (neither have access to the old email accounts). There needs to be an easier way to do this
idea
  • JasonUsesG2A's avatar
    JasonUsesG2A
    New Member
    12 years ago
    I'm not clear on the response. How are users removed? I have an inactive user and I do not see an option to remove them.
  • GlennD's avatar
    GlennD
    GoTo Manager
    12 years ago
    Hi,

    You can modify your users and admins at any time.

    Edit a user or admin

    1. Click Configure in the top navigation and select Users.

    2. Click the name of the user you want to modify.

    3. On the Account Details page, make your changes.

    http://support.citrixonline.com/en_US...