Removing/cleaning up tags in service desk

Hello Rob,
Yes there is a way to manage your tags. We're working on the steps right now and I'll update the post as soon as they're completed.
--David--

Here's the steps to remove the tags:

Select View (Global or Service) in upper left > Highlight Incident > Click Reports & Queues > New Report/Queue > Select Tagged | is | choose tags you wish to remove > Run Report >

--this will show you all of the incidents associated with the tags you selected.

 If you want to remove all of the tags from all of the incidents:  Click Mass Actions at the top > Select All Results > Select Action “Remove Tags” > Select the Tag(s) > Apply Now

Let me know if you need any additional assistance.

--David--

Hi David, thanks for the reply, what I'd really like is to delete available but unwanted tags.  It's so easy to create tags but there seems to be no way to delete them once created.  

We use reports that look at tags but it's easy for the list of available tags to get polluted and people then use or accidentally create wrong/misspelled tags which in turn makes the reporting ineffective.  

Hi, 
We are facing the same issue here: we have a bunch of pre-saved tags that we do not want to use anymore, and there are also lots of duplications that we would like to clean up (tags with upper case/lower case letters, space/underscore, etc.).

We find this very annoying, and we are talking about very basic feature that is missing, which is the ability to delete previously saved tags.

Will this be available soon?  

Still waiting for a way of deleting tags, any idea when/if this might be made available..? 

Sorry Rob, I do not have any new information about this currently.