Removing/cleaning up tags in service desk
We use tags quite a bit but since simply typing in the tag field and hitting enter creates a new tag we have a lot of tags that have been created by mistake and are not needed. Any way to remove or c...
Forum Discussion
Hi David, thanks for the reply, what I'd really like is to delete available but unwanted tags. It's so easy to create tags but there seems to be no way to delete them once created.
We use reports that look at tags but it's easy for the list of available tags to get polluted and people then use or accidentally create wrong/misspelled tags which in turn makes the reporting ineffective.
We use reports that look at tags but it's easy for the list of available tags to get polluted and people then use or accidentally create wrong/misspelled tags which in turn makes the reporting ineffective.
