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VRLDO's avatar
VRLDO
Contributor
28 days ago
Solved

GoToStage Analytics past 2 years

Hi - we have exceeded two years since we published a boat load of videos and now are unable to pull viewership reports for trainees. Is there any way to fix that, or do we have to republish videos in GoToStage every two years (or within two years)?

  • KateG's avatar
    KateG
    26 days ago

    Hi VRLDO​,

    I checked with a team member, they could see analytics beyond two years on the GoToStage analytics page, however GoToWebinar analytics has a limit of two years. Can you double-check that you are accessing the reports specifically for the GoTo Stage platform? 

     

2 Replies

  • KateG's avatar
    KateG
    GoTo Manager
    26 days ago

    Hi VRLDO​,

    I checked with a team member, they could see analytics beyond two years on the GoToStage analytics page, however GoToWebinar analytics has a limit of two years. Can you double-check that you are accessing the reports specifically for the GoTo Stage platform? 

     

  • KateG's avatar
    KateG
    GoTo Manager
    27 days ago

    Hi VRLDO Nice to see  you, 

    I believe that you are correct, you would need to republish the videos, but I'm checking with the team, I will follow up shortly, our offices are closed tomorrow in the US, so I may not have a definitive response until Friday. Thanks for your patience.