Can I opt out of registering for SMS Compliance if I only use internally?

Hi Deena​ 

Welcome to the Community. For future reference, if you don't see a thread that matches your inquiry, you can ask a question on the Grasshopper Discussions home page. You will see the option on the top right-hand side. 

Regarding SMS registration, registration is required for all SMS traffic regardless of volume or type of messages. You must register even if you only use messaging to communicate 1-1 with your contacts and do not send bulk messaging campaigns.

During registration, you will be asked to share details about the types of messages you send (your use case) and the expected volume of messages. It is there where you can share that you will only be sending text messages internally to employees who have opted in to receive text messages. 

As an alternative, GoTo Connect, offers a chat feature where you could bypass registration. Or you could use messaging apps like WhatsApp. 

If you have any questions around the registration process, let us know! Do keep in mind that Registration is mandatory and Carriers will block all outbound messages from unregistered phone numbers by February 3, 2025. You can find more information about the process here.