SMS Registration - not helping
I'm currently waiting for a rep - after 45 minutes. This is the fourth or fifth time my registration has been turned down. This is the third time I'm going to speak with a rep - which is two times ...
Forum Discussion
Thank you. That matches the explanation we have for code 861 in our troubleshooting section. I've found some examples of what they are looking for from SMS Opt-in messages:
- [Business]: Welcome! Message and data rates may apply. MSG frequency is recurring and varies. Reply HELP for help, STOP to cancel. Read full terms and privacy policy here: [URL].
- [Business]. Welcome [name]! You’ll receive (number) messages about (use case) per month. Message and data rates may apply. Read full terms and privacy policy here: [URL]. Reply STOP to unsubscribe.
- You are now subscribed to [business] [use case] messages. Frequency varies. Msg & data rates may apply. Read full terms and privacy policy here: [URL]. To cancel, reply STOP. For help, reply HELP.
- Welcome to [use case] messages from [business]. Frequency varies, and msg/data rates may apply. You may cancel at any time by replying STOP. Read full terms and privacy policy here: [URL]. For help, call [number].
I literally JUST got off the phone with one of your people. He said that all I had to change was the location of something on my website. He did NOT mention any of this. Why was that?
Also - where am I supposed to put this SMS opt-in messaging - is it in the texts or on the web page.
