Forum Discussion

kellykabay's avatar
kellykabay
New Member
5 years ago

Unable to Log In

Good afternoon,

 

I have been trying to get into LogMeIn since 8:30 this morning and am unable to.   Now I am receiving a message that my account is locked.  

 

Can you assist, please?

 

Thank you,

Kelly Kabay

(617) 212-4278

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    5 years ago

    Hi Kelly,

    The lockout should be only temporary.  If you continue having trouble however, you may consider resetting your password to regain access.