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Not so much a question as a feature request. (I thought we had a category for that.)
Please add the ability for an organizer to allow a specific
panelist (or all panelists) to view ALL questions.
Currently, must promote them to Organizer, which gives them the power to END the meeting. I always warn them
when it's necessary to do this. I point out Exit Webinar vs End
Webinar should they need to withdraw from the session. It has still happened by accident.
It also gives them too many other powers, like ability to dismiss people. Mostly it works out okay, until the curious "organizer" starts clicking on options!
63 Comments
I usually have one or two people working the questions who are Organizers.
The reason I would not want to make the Presenters/Panelists see the questions is because there are many questions or comments that do not pertain to them. We get lots of "thanks" comments and comments about audio quality or comments that have nothing to do with the webinar. I do not want my presenters to spend time reading the comments that they do not need to see.
Copying questions from the Question box and pasting them in the Chat box and sending them to the Panelists works great for us.
Your needs may be different, but I would not want nor use the feature you desire.
This is an old, well-known request. But it needs to be hammered into the heads of product management on a daily basis until they finally change it.
You simply HAVE to change authority levels so that panelists can see attendee questions. I regularly work webinars with a moderator, three or four speakers, and maybe two people helping behind the scenes to prioritize and answer submitted questions. Currently I am forced to make all of them organizers just so they can work with the question panel.
That means I have 7 people who accidentally start my broadcast before I'm ready. 7 people who accidentally hit Exit-End Meeting instead of Exit-Leave Meeting. 7 people who have a checkmark on Start Recording Automatically, when I actually want to start the recording manually. It's a disaster. Don't force me to give everyone on the team permission to control the entire session just so they can see questions.
[Associated/alternate product design idea - Move those session controls somewhere else where they are not prominently displayed to all organizers. Record on Start, Start Broadcast, and End Meeting are too powerful to spread around the display, next to other frequently-used items. Put them in their own command menu separate from all the other stuff. ]
The dedicated Question and Answer feature is the best way to manage questions during a webinar, it allows you to answer questions in the order you choose, post the answer to the entire audience or just the attendee that asked it, and you can also assign specific questions to specific Panelists.
For large events, it is best to have a dedicated co-organizer managing the Q and A and assigning the questions to the Panelists. Check out our new training resource for more tips: https://embark.logmeininc.com/#gotowebinar
If you want to do it outside of the chat option, I suggest setting up a group text. I test the group texts in advance to make sure a text will work with their presentation flow or style. Use text to speech to add the question to your message. Or, you can use it to prompt them to check the chat in GTW. The best solution is to have all of the presenters and the moderator agree to a chat/communication process in advance. You have to find the right solution for your speakers - one that doesn't impact the presenters as they present.
Good luck!
Sharyn
I think the chat is the only way to do this within GoToWebinar. This allows you to send the questions directly to only that one panelist, or to all of the panelists at the same time.
Outside of GoTo, you could send the questions through an email or text message. With the heavy use of the Internet right now, those may be delayed.
When we host webinars, I am the organizer and our panelists are at remote locations.
Is there an easy way to share questions with the panelists without using the Chat function? They want to review the questions before responding to them during the webinar.
Thanks in advance!
Great suggestion
It would be nice to have a check box to allow all panelists to see the questions. I needed that feature yesterday, but could not promote the presenter to Organizer because he was on an iPad.
If we allow panelists to see all questions, then that means questions need to be made available on the iPad and similar devices.
After facilitating approx 80 webinar each year for the past 7, I still feel that Presenter status should see the Question box without being made an organizer. Only reason we give our faculty organizer rights is so they can field their own questions but that also means they can
start broadcast, mute or unmute people, end the webinar, etc etc etc. Please make it so we can keep our presenters as presenters and still see the q n a. Thanks
- This is a great idea!
