When a customer is behind on billing the billing tab will disappear from the admin portal. This is ridiculous. It should always show so they can go back and pay past due invoice. Please keep access to the billing tab for 30 days after service is disconnected. I assume the account disconnects after 60 days, or 2 months of non payment. Please continue to turn off service after 60 days but KEEP ACCESS TO BILLING TAB IN PORTAL FOR 90 DAYS!!!
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