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nicoscu
New Contributor

Black screen while connecting to a remote computer

Hello! I am connecting to a remote computer, but once i log to it shows a black screen where i cant do anything.

 

If i do a print screen and paste it in a document, it shows me the content.

 

What should i do?

1 REPLY 1
GlennD
GoTo Manager

Re: Black screen while connecting to a remote computer

Hi @nicoscu, welcome to the community.

 

Can you please provide some more details about the computer you are connecting to? What operating system and version of the operating system is being used?

 

Glenn is a member of the GoTo Community Care Team.

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