Goto app and impact on laptop performance

[timmo08]

I have a MS Surface - the old Goto app used to slow performance across all other apps quite a bit but the new one is making it almost impossible at times. Connection speed is fine but I can see it grabbing loads of CPU. I had to abort a training session last week and rest the laptop because of this and it wasn't much improved after that, so I went back to the old app.

Hard drive isn't the biggest but has 25-30% free.

Is anybody else finding these problems or just down to the machine?

Update: adding that yes I have seen this https://support.goto.com/meeting/help/why-does-my-computer-experience-low-performance-while-in-a-mee...

[KateG]

Hi @timmo08 thanks for the feedback. Have you tried efficiency mode? 

[timmo08]

Hi Kate, not yet, will give that a go and see what happens

[timmo08]

Hi, just tried the efficiency mode. No obvious improvement unfortunately, the effect on laptop performance is almost immediate when starting the app