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rhynson
New Contributor

Screen Sharing not working

I am not able to share my screen anymore. This just started this morning. Tried everything, cleared cashe, restarted the app, restarted the computer, nothing worked. Any ideas??

Thanks

3 REPLIES 3
GlennD
GoTo Manager

Re: Screen Sharing not working

Hi @rhynson, welcome to the community.

 

  • What operating system does your computer run?
  • Were you hosting the meeting or attending someone else's meeting and they made you Presenter?
  • What exactly happened when you tried to share your screen, was there an error message?
     
Glenn is a member of the GoTo Community Care Team.

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rhynson
New Contributor

Re: Screen Sharing not working

  • What operating system does your computer run?  Mac OS 14.6
  • Were you hosting the meeting or attending someone else's meeting and they made you Presenter? Presenter
  • What exactly happened when you tried to share your screen, was there an error message? No Error message. When I select the share/screen nothing happened. would not select either of my screens!
GlennD
GoTo Manager

Re: Screen Sharing not working

Thank you. As you are using a Mac can you please check System Settings > Privacy & Security > Screen & System Audio Recording and make sure the GoTo app has permission still enabled?

 

Glenn is a member of the GoTo Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!.
Do you want a new feature added? Make sure you Kudo (vote) for the Idea

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