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macformazione
Active Contributor

When will the GoTo App support remote control?

@AshC 

is it possible to know how long it will take to integrate screen sharing and remote control into the new goto application?

1 ACCEPTED SOLUTION

Accepted Solutions
GlennD
GoTo Manager

Re: New GoTo update removed the pause button for screen sharing?

Hi @macformazione,

 

The GoTo App now supports giving remote control to attendees that are viewing your screen.

  • Share your screen
  • Open your attendee list
  • Click the 3 dots next to the attendee you wish to control your computer
  • Select Give Remote Control (you can give more than one attendee control at the same time)

 

Glenn is a member of the GoTo Community Care Team.

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4 REPLIES 4
AshC
Retired GoTo Contributor

Re: New GoTo update removed the pause button for screen sharing?

@macformazione  I believe remote keyboard control in the new GoTo app is very close to release for all desktop attendees.  I don't have a firm ETA on the Pause button yet.  


Ash is a member of the LastPass Community Care Team.

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GlennD
GoTo Manager

Re: New GoTo update removed the pause button for screen sharing?

Hi @macformazione,

 

The GoTo App now supports giving remote control to attendees that are viewing your screen.

  • Share your screen
  • Open your attendee list
  • Click the 3 dots next to the attendee you wish to control your computer
  • Select Give Remote Control (you can give more than one attendee control at the same time)

 

Glenn is a member of the GoTo Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!.

Free new user and admin training
macformazione
Active Contributor

Re: New GoTo update removed the pause button for screen sharing?

thanks, we noticed with the new app that all the functions that were missing have been integrated.

Oozle333
Active Contributor

Re: When will the GoTo App support remote control?

Yes, you finally put back the remote control. But in the old version, when I made someone a presenter, I could also check - request keyboard and mouse control. Now I have to make them presenter and ask them to give me control. That can be difficult for the inexperienced user. Why are you taking away features??