First, I don't own a gotomeeting plan. I'm just a gotomeeting attendee who had a weird experience.
My issues are:
1- just dark theme? Really? did you know that people with some eye issues really prefer white or non-all black dark themes? At least let people choose between dark theme and color system or white one.
2- have using desktop app GTM, but organizer tells me that I appear as "web browser session"; so unable to take control of the remote computer at all. No matter how many times press the mouse icon (is this a bug?).
3- as soon you detach the controls strip; the whole GTM increases consume and lags (I'm using core i7 8th gen) after one minute or two tends to stabilize.
4- what about add the "about this app..." menu item. Trying to troubleshoot my issue (point 2) didn't find a way to tell the organizer which version of GTM app am I using.
5- from organizer point of view, there is a matrix of support compatibility in order to know if a desktop app is having issues with the organizer end ?
Hopefully, some of these issues are easily fixable. have a nice day.