New to the GoTo Community? Here is some help to get you started!
Registration For First-Time Visitors
If you have an existing Central or Pro account:
If you do NOT have a Central or Pro account:
Signing In For Returning Visitors
Creating Your Community Username
Your GoTo Community username will be your external facing ID to the whole community. Choose it carefully, and please follow these guidelines:
Upload an image or select an Avatar for your community profile:
Once you have registered your account and username, you will be able to upload a profile picture or select one of the default avatars. If you upload your own image please be respectful of the other community members. Profile images that are deemed offensive will be removed by the Community team.
Navigating The Community
The GoTo Community comprises a number of product discussion boards, each one dedicated to support-related discussions about a specific GoTo product. Browse the forums by clicking through them or use the search feature to find the answers you are looking for. Sidebars on each page highlight the top posts, and important announcements or valuable content may be floated to the top of a board for viewing.
Managing Your Profile
Click on your username to view your community profile. To customize your community profile, choose ‘My Settings.’ Complete your profile by choosing an avatar, adding some personal information, adjusting your display preferences, and more.
Posting And Replying
Start a new topic on a board by clicking the ‘Start a Topic’ button. Click the ‘Reply’ button on an existing post to respond to it.
Subscribing To Posts And Boards
When you post to a board, you are automatically subscribed to receive email notifications when someone replies to your post. You can receive notifications whenever a post is made to a particular board by subscribing to it. On the board, choose ‘Subscribe.’ To manage your subscriptions, click on your profile.
As you participate in the LogMeIn Community, you may move through ranks based on your activity and the quality of your contributions. The LogMeIn Community needs participation from its members in order to help us ALL collectively learn more. Share your best practices, tips, and technical know-how, and provide solutions and support to your fellow LogMeIn users, and you will be recognized as a valued community member!
If you have questions or issues about how to participate in the GoTo Community, our Community staff is here to help you.
Our mission is to create an amazing community experience where GoTo customers are able to find the answers to their questions about GoTo products, share their knowledge with each other, and have fun making meaningful connections in the community.
We encourage you to visit often, read a lot, and participate in discussions. Ask your toughest questions - chances are someone in the community has a solution or can point you in the right direction. If you find a solution that works, let others know and pass on your own tips and insights. You might just have the answer someone else needs!
Solved! Go to Solution.
You can now upload your own image to your community profile! For best results use an image that is 150x150 pixles in size.
Please be respectful to the other community memebers when selecting your profile picture. Images deemed as offensive will be removed by the community team.
Just under the Search the Community box, and just above the first thread in this discussion, click the "GoToWebinar Discussions" link.
On the new page, go down below the blue section of the page and look for "GoToWebinar Discussions." To the right of that you should see a blue "Start a Topic" button.
I agree, finding that button is not easy. I wish it was on every discussion page.
There is a Start Topic button at the top of each discussion board, you can use that to start a new post if you have searched and not found an answer.
When I need an answer to a question, I search the discussion boards to see if a similar question has been posted and answered. If I do not find for what I am looking, I want to post a question. My first place to look is around the top of the page where most discussion boards have a link to post a new topic.
Normally I am answering other's questions, so it is rare for me to post a new topic, which means I have to remember how to do it, since it is infrequent and not so intuitive.