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GoTo Moderator

GoTo Community Guidelines

Welcome to the GoTo Community 


The GoTo Community’s mission is to provide a place where members can ask and answer questions, share experiences, get updates, and share ideas on GoTo Products. Here you can learn from, support, and connect with knowledgeable GoTo staff and customers on all GoTo products.


If you would like to participate, check out Getting Started in the GoTo Community to learn how to register and Community best practices. 


Be considerate, courteous and constructive. Your opinions are always welcome, but inflammatory or personal insults, harassment, obscene or abusive comments and hate speech are not acceptable in public or private message. Avoid excessive CAPITALIZATION and punctuation!!!! Your voice will be heard. If you see any examples of bad language or abuse, use the “Report Inappropriate Content” link on the post to flag it for moderation. 


Respect instructions from a moderator or administrator. Communications between Moderators, Administrators and users are logged and we will track repeat breaches of policy.


Stay on-topic. If you are contributing to an existing thread, ensure that you do not stray off-topic, and that your post is relevant to the thread. Avoid Crossposting (posting the same content in multiple posts or threads). Crossposting can result in one or more of your posts being removed. 


Protect your privacy and the privacy of others. Never give personal information. Do not provide email/snail mail addresses, IP addresses or phone numbers. Use common sense and good judgment when interacting with others through posts or comments, especially sharing any personal contact details.


Spam will be removed. Advertising, Promotion for a product, service or site for financial gain, or anything that seems to be posted by a bot or is otherwise posted in an automated fashion or any form of solicitation will be removed. 


Contribute. Your discussions and contributions are what makes the Community useful and helpful to others, and your ideas help enhance GoTo products and your experience, so please participate fully to get the most out of the Community. When you have an answer to your issue, let us know and post the answer in the original thread, or mark the answer as an accepted solution. Not only does this tie up the thread, but it also adds to the collective knowledge in the community when posts are marked as accepted solutions.


Disclaimer. You must be 18 years or older to participate in the GoTo Community forums. Your use of the GoTo Community Forums is subject to the terms and conditions of use. GoTo does not prescreen all information submitted by users of the Site ("Submissions"). GoTo retains the right, but not the responsibility, to edit or remove any Submission, including those deemed by GoTo to violate these guidelines or the Terms of Service. GoTo will make good faith efforts to investigate allegations that Submissions violate these guidelines or the Terms of Service but (a) makes no warranty to you that it will edit, remove, or continue to permit the display of any specific Submission, whether or not subject to such allegations, and (b) will have no liability whatsoever for editing, removing, or continuing to permit the display of any Submission whatsoever. Moderators can remove anyone from the Community or block access to the Community at any time for violating these guidelines or the Terms of Service, or for any other reason.



Kate is a member of the GoTo Community Care Team.

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