GoTo should only count missed calls if time set for Connection Timeout FULLY elapses.

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GoTo should only count missed calls if time set for Connection Timeout FULLY elapses.

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GoTo should only count missed calls if time set for Connection Timeout FULLY elapses.

If I miss a call I am penalized, and sometimes customers calls either drop or they decide to hang up before I even have a chance to pick up the call. This results in a missed call which is extremely unfair. 

1 Comment
KateG
GoTo Moderator
Status changed to: Reviewed by moderator