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sdiaz
Active Contributor

Is it compatible up.gotoassist.com console with GotoResolve or not?

I wonder if upgrading to GotoResolve i will lose the console up.gotoassist.com which allows me to connect to unattended users of previous installations.

 

Thank you in advance.

 

Sergio.

1 ACCEPTED SOLUTION

Accepted Solutions
GlennD
GoTo Manager

Re: Is it compatible up.gotoassist.com console with GotoResolve or not?

Hi @sdiaz,

 

Currently they are two separate systems, we plan to have a way to migrate your unattended computers from GoToAssist to GoTo Resolve in the future. For now I would advise staying with your existing GoToAssist setup.

 

Glenn is a member of the GoTo Community Care Team.

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1 REPLY 1
GlennD
GoTo Manager

Re: Is it compatible up.gotoassist.com console with GotoResolve or not?

Hi @sdiaz,

 

Currently they are two separate systems, we plan to have a way to migrate your unattended computers from GoToAssist to GoTo Resolve in the future. For now I would advise staying with your existing GoToAssist setup.

 

Glenn is a member of the GoTo Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!.
Do you want a new feature added? Make sure you Kudo (vote) for the Idea

Free user and admin training