Email report from portal for GotoAssist remote support

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Email report from portal for GotoAssist remote support

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Email report from portal for GotoAssist remote support

I am wondering if it is possible to have the details over every remote session emailed to me with GotoAssist Remote Support.  When I look at the portal I can manually export this information, and download a video of the session.   However I don't see anywhere where I could have either a daily summary report - or a remote of the details of each session - emailed to me automatically.   You know how it is - if it isn't automatic, it doesn't get done!

2 Comments
AshC
Retired GoTo Contributor
Hi Andrew,
At this time there is not a way to automate the Remote Support connection reports via email.  I've made this post into an 'Idea' for future enhancement considerations.

Andrew Howden
New Member
Great thanks for the reply!   I'm guessing that the feature might be missing because of the type of product this is - likely the corporate version would have that feature.   Ok - looking forward to this being worked into future versions!