GoToAssist unattended Mac showing offline
I'm trying to install the unattended package on MacOS. I download the unattended PKG file from our console. I install on the Mac. Install seems to go fine, and I give permissions where needed. Con...
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I have rebooted several times, but it doesn't seem to help.
Anything else I can check? I do appreciate the help.
Thank you. From talking to others about this, the last part of the Unattended install involves the software registering with our server and the device being added to the device list. Since you do not see the device listed at all the install must failed for some reason.
I would suggest uninstalling (click on the icon in the tool bar > Uninstall), reboot and try the installer again. If the same thing happens again please call our toll-free support
