Since the 4.3 upgrade for Mac was pushed out, the Remember Me checkbox in the Expert sign in page has been automatically ticked (different from previous behaviour).
I use two different accounts, and didn't notice on one login that I had failed to uncheck the Remember Me box - and now I have no option to sign out of the currently-signed-in account. I think I used to be able to do this from Preferences > General - but now there is no option to do so.
Yet again, broken functionality on the Mac version. This is really rather tiresome.
Solved! Go to Solution.
Hi @MoisiePants,
With the GoToAssist Remote Support software open, click on GoToAssist Expert in your tool bar and you will see the Sign Out option in the menu.
Hi @MoisiePants,
With the GoToAssist Remote Support software open, click on GoToAssist Expert in your tool bar and you will see the Sign Out option in the menu.
@GlennD wrote:Hi @MoisiePants,
With the GoToAssist Remote Support software open, click on GoToAssist Expert in your tool bar and you will see the Sign Out option in the menu.
Ah - fair enough. Strange place to put it - but it is there. I retract my narkiness on this issue!