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To help support our community and customers during the outbreak of Coronavirus (COVID-19), LogMeIn is providing free Emergency Remote Work Kits for Health Care Providers, Educational Institutions, Municipalities, Non-Profit organizations, and current LogMeIn customers. For more information please visit
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I am not able to click on Client Computer.

When I connect to client computer to fix the issue but when I am trying to click on his computer it does not allow me to click. so please let me know how I can fix that issue?