cancel
Showing results for 
Search instead for 
Did you mean: 
AaronC1
Visitor

Re: Export list of all devices in GoToAssist

Is it possible if I call in that the support team would be able to supply me with a listing of devices for my organization?

AshC
Retired GoTo Contributor

Re: Export list of all devices in GoToAssist

@AaronC1  LMI Customer Care does not have that type of visibility into accounts at a glance, however if you have an enormous list of devices they may be able to file an engineering request to pull a general report together. 

 

If web development is an option, you can create the list yourself using APIs.  GoToAssist Developer Center has a Quick Start page and a Postman collection available: https://goto-developer.logmeininc.com/gotoassist-remote-support-api-overview

 

** For G2A RS Unattended devices one should look for the Get Machines API (GET https://api.getgo.com/G2A/rest/v1/companies/companyId/machines)

 


Ash is a member of the LastPass Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!
NathanCareDocs
New Member

Re: Export list of all devices in GoToAssist

When will this VERY simple function be added to GoTo Assist??  I see that the original question was early 2017....... we are now March 2019! come on guys  get Dev Ops on this and make your customers happy.  Can you give me a timescale of when this will be available?

Thanks

JerryV06
New Member

Re: Export list of all devices in GoToAssist

it's 2020 and I still don't see it

Snocrash
New Member

Re: Export list of all devices in GoToAssist

Trying to export a list on 1-27-2021 and don't think I can, pretty pathetic.