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Auto Assign
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Jan21
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Auto Assign
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Has anyone used Triggers to auto assign tickets to tech in a round robin type fashion? If so, can you share what you did?
09-28-2017
06:17 PM
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AshC
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Re: Auto Assign
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Hi Jan,
I'm afraid this functionality does not yet exist in GoToAssist Service Desk.
I will however, turn this post into an 'Idea' for future enhancement consideration.
09-28-2017
06:35 PM
Jan21
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I didn't think it did. Thanks for the input.
09-28-2017
06:37 PM