Best and nicest way to direct users to submit a ticket in my email signature

[Eddie111]

Need a best practice type way to direct users to submit tickets in my email signature.  This way they will see it when I email them and hopefully will submit tickets rather than emailing me.

[Michael16]

Hi Eddie, this would really boil down to personal preference. I think that most people would miss a hyperlink included within your signature itself, so perhaps including a brief statement before your signature would be most effective? Something like:

"If you have any additional issues, please submit a new case here.

Best,

Eddie"