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Can't Click Incidents in Firefox
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Anthony Hautin
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Can't Click Incidents in Firefox
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When in firefox on the new look if you click on any of the incidents the link does nothing except just highlight it on hover.
03-24-2015
04:30 PM
Labels:
Problem
9 REPLIES
9
jemmyw
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Re: Can't Click Incidents in Firefox
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Hi Anthony,
This appears to be a problem with the "Customize your dashboard" feature, which is still in beta and has not been turned on for all users. You can switch this off at
https://desk.gotoassist.com/admin/account/labs
.
03-24-2015
04:40 PM
Anthony Hautin
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Re: Can't Click Incidents in Firefox
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Is there any ETA on when will have a fix for it?
03-24-2015
04:51 PM
jemmyw
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Re: Can't Click Incidents in Firefox
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I can't comment on our exact release schedule, but this is a feature we're working towards release at the moment.
03-24-2015
05:20 PM
Anthony Hautin
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Re: Can't Click Incidents in Firefox
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Any update on when this will be fixed?
04-01-2015
12:29 PM
Anthony Hautin
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Re: Can't Click Incidents in Firefox
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Any Update on this?
04-08-2015
03:13 PM
StuboUK
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Re: Can't Click Incidents in Firefox
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I am also getting this issue?
04-09-2015
01:25 PM
Anthony Hautin
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Re: Can't Click Incidents in Firefox
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Is there any news on when an update will be rolled out to fix this?
04-10-2015
10:43 AM
jemmyw
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Re: Can't Click Incidents in Firefox
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We just released an update that addresses this issue when customizable dashboards are enabled.
04-10-2015
03:14 PM
Anthony Hautin
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Re: Can't Click Incidents in Firefox
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Brilliant all working.
04-13-2015
12:41 PM
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