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Anthony Hautin
New Member

Can't Click Incidents in Firefox

When in firefox on the new look if you click on any of the incidents the link does nothing except just highlight it on hover.
9 REPLIES 9
jemmyw
Active Contributor

Re: Can't Click Incidents in Firefox

Hi Anthony,

This appears to be a problem with the "Customize your dashboard" feature, which is still in beta and has not been turned on for all users. You can switch this off at https://desk.gotoassist.com/admin/account/labs.
Anthony Hautin
New Member

Re: Can't Click Incidents in Firefox

Is there any ETA on when will have a fix for it?
jemmyw
Active Contributor

Re: Can't Click Incidents in Firefox

I can't comment on our exact release schedule, but this is a feature we're working towards release at the moment.
Anthony Hautin
New Member

Re: Can't Click Incidents in Firefox

Any update on when this will be fixed?
Anthony Hautin
New Member

Re: Can't Click Incidents in Firefox

Any Update on this?
StuboUK
New Member

Re: Can't Click Incidents in Firefox

I am also getting this issue?
Anthony Hautin
New Member

Re: Can't Click Incidents in Firefox

Is there any news on when an update will be rolled out to fix this?
jemmyw
Active Contributor

Re: Can't Click Incidents in Firefox

We just released an update that addresses this issue when customizable dashboards are enabled.
Anthony Hautin
New Member

Re: Can't Click Incidents in Firefox

Brilliant all working.