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Gerald St Amant
New Member

Create new template missing

attempting to create a new template but the new template selection is missing
‎01-03-2017 07:29 PM
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AshC
Retired GoTo Contributor
Retired GoTo Contributor

Re: Create new template missing

Hi Gerald,
Sorry for any confusion.  Have you used Service Desk templates prior to this time?  If so, would you be able to test in an alternate web browser?


Ash is a member of the LastPass Community Care Team.

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‎01-03-2017 08:18 PM
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AshC
Retired GoTo Contributor
Retired GoTo Contributor

Re: Create new template missing

Where it says 'Global View', can you select a Service, and try to create a New Template?
(opposed to the 'Global View' in some instances)


Ash is a member of the LastPass Community Care Team.

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‎01-03-2017 08:28 PM
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