I'd like the option to be able to customize how incidents, changes, and problems are numbered to comply with upcoming internal policies.
I'm alright with the current auto-number-start-from-zero configuration, but I'd like to be able to have a few prefix fields that could either be variables, fixed characters, or fields such as year and julian date, with the option of restarting each day with ticket #1.
Example: The first ticket today would be 20130352001 (Year Julian Date Ticket#).
I'm thinking long term it would be nice to immediately know when a ticket was opened simply by looking at the number.