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Hauber
New Contributor

GotoAssist Unattendend restarts itself

Hello.

 

I have the issue that everytime i want to close GoToAssist's Unattendend Processes, they just keep restarting itself. I already uninstalled GoToAssist itself. but it keeps running.

 

Is there any solution i could fix this problem?

 

And Yes: i downloaded  it from the official website.

1 ACCEPTED SOLUTION

Accepted Solutions
AshC
Retired GoTo Contributor

Re: GotoAssist Unattendend restarts itself

Killing off background services should not be necessary if you are the Admin there, and have successfully removed the GoToAssist program. 

 

Are you physically in front of this Win10 PC yourself, and logged in as a full Admin there?  

If so, did you delete directly from the Programs & Features section, or just kill the task bar icon? 


Ash is a member of the LastPass Community Care Team.

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6 REPLIES 6
AshC
Retired GoTo Contributor

Re: GotoAssist Unattendend restarts itself

@Hauber  Removing the GoToAssist endpoint software should also stop any background process related to those services. 

What operating system are you working with there?


Ash is a member of the LastPass Community Care Team.

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Hauber
New Contributor

Re: GotoAssist Unattendend restarts itself

@AshC my current operating system is Windows 10 Pro Edition. Also where do i find gotoassist's endpoint software?

AshC
Retired GoTo Contributor

Re: GotoAssist Unattendend restarts itself

@Hauber  You should see GoTo assist listed with other applications in your Programs section of Windows 10:  https://support.logmeininc.com/gotoassist-remote-support/help/uninstall-the-gotoassist-customer-unat...


Ash is a member of the LastPass Community Care Team.

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Hauber
New Contributor

Re: GotoAssist Unattendend restarts itself

Well i already did that alot of times. nothing shows up there.

AshC
Retired GoTo Contributor

Re: GotoAssist Unattendend restarts itself

Killing off background services should not be necessary if you are the Admin there, and have successfully removed the GoToAssist program. 

 

Are you physically in front of this Win10 PC yourself, and logged in as a full Admin there?  

If so, did you delete directly from the Programs & Features section, or just kill the task bar icon? 


Ash is a member of the LastPass Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!
Hauber
New Contributor

Re: GotoAssist Unattendend restarts itself

Yes i have administrator permissions and it seems it was because of the taskbar icon that for some reason was still running. seems like it is fixed now. sorry for wasting your time