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New Contributor

How to inactivate a customer

Good morning. I would like to know how to inactivate a customer without having to eliminate it, because I do not want to lose the history of the tickets reported by that customer.

Thanks

1 REPLY 1
LogMeIn Contributor

Re: How to inactivate a customer

Hi Johana,

From inside your ServiceDesk account, you can go to Configure > Customer > choose Customer > Services and set the Portal Access to No